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Stakeholder Types: Gossipers

Gossipers clue us into things that are happening before they're officially announced, which can provide an edge in business dealings

July 19, 20211 min read

Andon Cord

Andon Cord is a product of Jidoka – a concept that empowers operators to detect abnormal conditions and immediately stop work

July 14, 20212 min read

Concepts

Stakeholder Types: Thieves

Whether it's a ballpen or an idea, thieves steal what attracts them and use the stolen goods to further their agenda

July 12, 20212 min read

Star Model

The Star Model is a management framework that helps design organizational policies and strategies to achieve operational excellence

July 12, 20211 min read

Frameworks

Quick Wins

Quick wins provide an easy way to demonstrate value, build credibility and client confidence whenever you begin a new engagement

July 7, 20211 min read

Expectation Effect

Expectation effect is the phenomenon where our perception and behavior changes from our personal expectations or those of others

July 5, 20211 min read

Stakeholder Types: Divas

Divas are one of the toughest office personality types. Their lack of self-critique combined with extreme sensitivity make them a liability

July 5, 20212 min read

ZMET

The ZMET analysis helps uncover the deep, fundamental structures that guide people's thinking about a topic

July 5, 20211 min read

Golem Effect

Golem Effect is is a psychological phenomenon whereby a manager's lower expectations lead to lower performance from the team

June 30, 20211 min read

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